On Oct. 28, game publisher Warner Bros. released the patch for the PC version of “Batman: Arkham Knight.” The patch was released to fix the bugs discovered by players upon the initial release of the game last June 24. Unfortunately, even after the patch was made available, many issues remained. On Oct. 31, the game developer has finally thrown in the towel and announced that they will issue refunds to those who purchased the PC version.
Warner Bros. issued a statement posted on the Steam Community, and it reads:
“We are very sorry that many our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve, but understand that many of you are still experiencing issues. Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix,”
However, those who bought their copies of the game from third party retailers might not be covered by the refund. Members of the online community for “Batman: Arkham Knight” pointed out that the announcement was posted only on Steam. Warner Bros. still has not clarified the issue, and players say that only some retailers are accepting refunds.
For those who still want to experience the latest “Batman” game, purchases can still be made for the PlayStation 4 and Xbox One. Unlike the PC counterpart, the console version of the game has not been reported to contain bugs or crash. The price of “Batman: Arkham Knight” starts at $49.99.